Frequently Asked Questions
Everything you need to know about your Dansko experience.
What is the standard shipping time for my order?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our site. Items must be in their original, unworn condition and include the original packaging to be eligible for a full refund.
How do I determine my correct size in Dansko shoes?
Dansko shoes are sized according to European (EU) whole size standards. We provide a comprehensive size conversion chart on each product page to help you find the perfect fit between US and EU sizing.
Can I track my package after it has shipped?
Yes, once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and its territories. We are looking into expanding our shipping capabilities to international customers in the future.
Are Dansko shoes slip-resistant?
Many of our professional collections feature slip-resistant outsoles that meet or exceed industry standards. Check the specific product descriptions for 'slip-resistant' certifications.